Refund policy

At *Goddess Perfumes*, customer satisfaction is our priority. We offer a 14-day return and refund policy for eligible products.

*1. 14-Day Return Policy*
You have 14 days from the date of delivery to request a return. To be eligible for a return, the item must be unused, unwashed, and in its original packaging with all tags and seals intact.

*2 Health Products – Strictly Non-Returnable & Non-Refundable*
Please note: *ALL Health Products are strictly non-returnable and non-refundable in any condition – whether opened or unopened / sealed or unsealed.*

For hygiene and safety reasons, we cannot accept any health-related products back for return, exchange, or refund once sold. No exceptions will be made.

*3. Non-Returnable Items Include:*
- All Health Products (opened or sealed)
- Opened, used, or tested Perfumes
- Gift Cards
- Sale or Clearance Items

*4. How to Initiate a Return (For Non-Health Products)*
To start a return, please email us at [Your Support Email] with your order number and reason. We will send you the return instructions. Please do not ship any product without our approval.

*5. Refunds*
After we receive and inspect your eligible returned item, we will notify you. If approved, the refund will be issued to your original payment method within 5-10 business days. Original shipping charges are non-refundable.

*6. Damaged or Incorrect Items*
If you receive a damaged or incorrect item (excluding health products), please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund.

*Contact Us*
Email: [bismil78890@gmail.com]